Beston BST-50 continuous charcoal making machine was shipped to Turkey in March 2022. The customer in Turkey bought the machine to recycle olive shells into charcoal. We will introduce the case in the following paragraphs.
FAQs on BESTON Charcoal Making Machine to Turkey
How did the Turkish customer find us?
When the Turkish customer was browsing information online, he saw the introduction of Beston Group on LinkedIn. He was quite interested in the equipment and left his comment. Our sales manager got it touch with him immediately.
What are the customer’s needs?
The customer in Turkey wanted to buy one set of BST-50 charcoal making machine with dryer to recycle various kinds of fruit husks, mainly olive husks. He will use the final charcoal for further processing or direct sales.
What problems did customers encounter?
Technical issues. Customers directly requestedmaximum output, so there were a lot of technical issues that need to be confirmed with customers.
Delivery issues. The customer asked us to deliver as fast as possible. We allocated all the resources to meet customer’s requirements as much as possible, and customers are very satisfied.
How is the customer’s review?
The customer is Turkey felt happy in the whole cooperation process and satisfied with Beston service. He has also clearly stated that he would buy a few more lines if the charcoal manufacturing machine running well.
How long is the delivery cycle?
45 working days. We shipped the biochar making machine from Qingdao port. We will provide online installation guidance.
The above is the basic information of the charcoal making machine to Turkey. It is not the first time for Beston Group to install charcoal making machine in Turkey, so there is a lot of experience to learn from. We will also do our best to serve customer well and create another benchmark project in Turkey.