Good news! BST-50 sawdust charcoal making machine was successfully shipped to Côte d’Ivoire in February, 2022. It is not the first time for Beston Group to export pulp molding machine to Côte d’Ivoire. We value the market much and will try our best to serve the customers in Côte d’Ivoire better.
Beston Sawdust Charcoal Making Machine to Côte D’Ivoire
How to find Beston Group
The customer from Côte D’Ivoire was searching for “sawdust charcoal making machine” on Google, and found that Beston Group company has the machine for sale. He clicked to visit our website and happily saw the machine he wanted. Then he left a message on the website. When we received the email, we got in touch with the customer as soon as possible.
After communicating with the customer, we have confirmed the requirement: the customer needed BST-50 BBQ charcoal making machine for recycling sawdust. He required spherical charcoal for BBQ. Since the moisture content of sawdust is higher than 70%, two drying steps are added as pre-treatment. We have tried our best to meet the customer’s requirement and he is satisfied.
How to solve the problem
The entire cooperation process was smooth. The biggest problem is that we were unable to provide the customer to see our factory site due to the epidemic. We went to the factory to hold a video conference to introduce the technology, quality control, and whole production process of charcoal making machine. Finally we solved all the problems for the customer.
What customer said about Beston
Customer thinks Beston brand is very good, and do not consider the other charcoal making machine suppliers, especially when the production schedule is launched on a regular basis. The customer said, “Beston can meet all my expectations, and has solved all the troubles. Thanks so much. Beston is the best company I have ever seen.”
Shipment and installation
We received the customer’s prepayments at the end of August, 2021, and placed the order at the beginning of September. We have finished the production at the beginning of November. The customer added the bar making machine and paid the final payment at the end of December. We can not ship the goods due to the epidemic in China in January.
We shipped the goods on 2022.2.20. The goods are packed in 6 high cabinets and 1 small cabinet. The goods are expected to arrive at the customer’s port within 60 days, and the specific installation can be negotiated with the after-sales service.
These are some introductions about this case of Beston sawdust charcoal making machine shipped to Côte D’Ivoire. If you want to learn more about the machine or want to start the machine in your country, please contact us as soon as possible.