Beston Service

YOUR SATISFACTION IS OUR SUCCESS! It is the service concept of Beston. Beston values service and believes it is with the same importance as the quality of our products. We have the ability to supply high-quality and considerate service throughout the whole process of pre-sale, on-purchase and after-sale phases of every customer.

Beston Service
Beston Service Team
Beston Service
Professional Service Tam of Beston

Beston Customers Across the World

Hungarian Customers
Australian Customers
Malaysian Customers

Pre-sale Service

1. Supply professional consultancy and help the customer to select their ideal type of machines.

2. Have the professional technical personnel to help with the site planning and make sure the specific parameters and specification of the machine in accordance with the actual demand of the customers.

3. Provide a customizing service.

Syrian Customer Visit Pyrolysis Plant Production Line
Give Professional Presentation about the Product to the Customers

On-Purchase Service

1. Strict production line of every part of the machine.

2. The department of sales, techniques, production and quality control are racking the whole process of production.

3. Report the manufacturing process to the customer regularly.

4. Make sure the equipment is delivered without any problems.

5. Strong ability to handle and solve the sudden issues during production and commissioning.

Answer the Questions of the Customer
Careful Packaging before Delivery

After-sale Service

We emphasize the after-sale service because of the huge importance of it for the customers. Beston has eight overseas branch offices and more than 60 after-sales personnel across the world. Besides, we have set up a professional After-sales Service Center, where the service files of all Beston customers are well-recorded as a reference for our detailed service contents.

The main responsibilities of the After-sales Service Center include,

1. Installation, Commissioning and Acceptance Instruction

  • Send specialized after-sales engineers to help the customers with the installation and commissioning of the equipment.
  • After the installation and commissioning are done, give a return visit for every equipment we have installed.
Beston Service
Return Visit in Indonesia
Beston Group Engineer
Beston Engineer in the UK
Beston Service
Beston Technician in Turkey

2. Providing the Technical Materials, Term of Service and Technical Service

  • Certification of Approval, Operation Instruction, Technical Specification of Maintenance of every machine.
  • Random spare parts and tools and technical consultancy service.
  • Lifetime service support for the machine.

3. Provide maintenance accessories and parts in-time.

4. Provide 24 hours and 7 days online service for the customers.

Please feel free to give your inquiry in the form below. We will reply in 24 hours.
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